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Our managed services allows our clients to enhance operational efficiencies while they concentrate on their core business
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In today’s marketplace, a healthy IT infrastructure is a key strategic component of any organization.
All business owners know this, but not all have the expertise or resources to ensure consistent and reliable IT systems. Helix works with customers as a strategic partner to continuously identify, implement and monitor their technology. 

We provide our customers with a complete IT department with a full range of skill sets to handle all aspects of their IT structure.

Our managed services allows our clients to enhance operational efficiencies while they concentrate on their core business

Managed Services

With Helix Managed Services, Helix acts as the client’s outsourced IT team. We use a customized approach to manage all aspects of IT including physical networks and all connected devices.

Co-managed Services

Helix Co-managed Services is a customized plan to augment a client’s existing IT department. This offering differs from client to client, depending on their internal needs. Examples of service options include Level 3 technical support, server management and managed disaster recovery.

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Managed & Co-Managed Services

Post-project Remote & On-site Monitoring
Helix IT can implement, manage and monitor all active systems via SNMP monitoring tools for post-project installations. This can be done both locally and remotely and provides the ability to access current status of all active systems and hardware in real-time with generated alerts to ensure the stability and uptime of critical network systems. In addition, Helix is able to resolve and troubleshoot issues in a timely manner, therefore reducing network interruptions and downtime and offering peace of mind to our clients.
On-site/Off-ste IT Service & Support
Helix offers a range of customizable post-build support, such as:
- on-site, full-time dedicated staff
- senior resources specializing in security, networking and system administration
- system monitoring and management tools
- remote access speicalist as required
Managed Backup & Disaster Recovery
Helix ensures our clients' data is protected against loss by partnering with industry leaders and providing recommendations for robust managed backup and disaster recovery solutions.
Managed IT Security
Our IT security solutions protect an organization’s network from the latest security threats. Using tools such as managed firewalls, anti-virus, and patch management, we work hard to mitigate risk to your organization.
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Regular reviews with an IT Professional
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